VOLT
MEDIA
We help F&B brands drive
who we work with
We work with Food & Drink brands to turn memorable visits into reasons to come back.
what we do
We handle retention & loyalty, helping turn great visits into regulars.
Work in Practice
recent Projects
We work closely with teams to plan and run CRM across hospitality and drinks brands, taking ownership of the systems that support repeat visits and long-term customer retention & loyalty.
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"It’s rare to find a partner who understands your brand without needing hand-holding. The emails feel like us, and they just keep delivering."
Our Services
Personalised Loyalty
We design the loyalty programme around your brand, not a template. Points, tiers, stamps, or membership, whichever fits how your guests actually visit. Sign-up happens with a scan: no app to download, no card to lose. We handle the wallet pass, the QR codes, the signage on your door, and the automatic welcome and reminder messages that follow, then get it live under your name.
Guest Retention
Once someone's signed up, we keep them coming back. Welcome messages, birthday rewards, a nudge when someone's drifted, referrals from your regulars. Every send lands in their inbox and their wallet, and we plan, write, design, and send all of it. This is the part that turns a one-time visit into a habit.
Owned Data
Every guest lives in one profile that belongs to you, not a platform you're renting space on, sorted into clear segments as they visit. Already taking bookings through UMAI, SevenRooms, or OpenTable? We plug straight in. Don't have a reservation system? A QR scan at the door captures the visit anyway. Either way, the data stays yours, not ours, not an algorithm's.
Insight, Reporting & Alignment
A clear update every week: sign-ups, scans, opens, clicks, and revenue where we can trace it, plus a deeper look every 90 days. No dashboard to log into, no jargon to decode. Just what's working and what we're doing about what isn't.
Testimonials
Why Loyalty Matters to our clients.
“Volt helped us make email work harder for us. Not just online, but in-store too.”
“Thank you for being the biggest help over the last couple of months. I couldn’t have done it without you!”
“Friendly, professional and consistently went above-and-beyond to help us.”
Work with us
Pricing
Single Site
Targeted campaigns, sent monthly
Segmentation by behaviour, location & guest
Journey Flows from welcome to VIP
Platform managed inside your existing CRM
Reporting, weekly heartbeat + 90-day review
Senior team, dedicated to all aspects of CRM
Multi-Site
Targeted Campaigns per venue, sent monthly
Segmentation by behaviour, location & guest
Journey Flows from welcome to VIP
Platform managed inside your existing CRM
Reporting 30-day review in-depth reporting
Senior team dedicated to all aspects of CRM
Have a specific project in mind?
For one-off or custom-scoped work, book a call and tell us a bit about what you’re looking to do.
FAQ
Questions, Answered.
