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Customer Retention systems for brands built on experience.
We build email, SMS and CRM systems that turn first impressions into lasting loyalty.
We design and run your retention systems—built around email, supported by SMS, and extended through CRM for trade customer data. From strategy and copy to design and setup, we handle the entire process so your emails do more than sell—they build loyalty.
No one needs more emails. What they crave is familiarity, attention to detail, and a brand that feels close. We build systems that create rhythm, not clutter. Loyalty that’s earned, not blasted.
From first send to steady growth, we handle your brand with care.
We connect direct-to-consumer, trade, and in-person channels into one retention system — built on email and powered by tools like Yotpo, Attentive, Commerce7, HubSpot, and TOCK. From ecomm to reservations, everything syncs to drive loyalty and repeat business.
Our clients aren’t chasing trends. They’re building institutions. That’s why we keep a focused roster and treat every engagement as a brand partnership—not a transaction. We work with those who obsess over detail, design, and long-term value.
Detail-driven. Brand-led. Intentional about every interaction. These are the people we design for, and the results we aim to grow with.
"Volt feels more like part of the team than an agency. They care, and it shows."
"It’s rare to find a partner who understands your brand without needing hand-holding. The emails feel like us, and they just keep delivering."
"Our emails finally sound like us"
"Volt helped us make email work harder for us—not just online, but in- store too."
"Quick, easy to work with, and feel like part of the team.”
"They’re more than support—they’ve grown with us every step."
"Got what we were about straight away—and within weeks, our emails were performing. Sales went up, and everything just felt more dialled in."
"Can't recommend highly enough!"
We partner with just four brands per quarter. That means your strategy gets full focus, and nothing is ever templated or rushed.
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